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| Select 8* to identify how many participants are attending your conference call at any time throughout its duration. An audio prompt will be played notifying you of your conference attendee head count. |
| By enabling the attendee name announce feature at the beginning of your conference call, each participant will be required to record their name before gaining access to the conference call. Upon entry to the conference call, the name of the new attendee is announced to the moderator. See also conference role call. |
| Refers to getting 3 or more parties connected together to send and receive information via audio conference. Although typically synonymous with telephone conferencing, audio conferencing can also refer to VOIP or audio streaming. |
| The hardware used by telephone providers to bring 3 or more participants together in a conference call. |
| A set of numeric digits used after entering the conference call dial-in number to direct the conference caller into the specific conference call. |
| A meeting via the telephone in which 3 or more parties are connected by a conference bridge to enable everyone connection on the same call. Also referred to as telephone conferencing, audio conferencing and teleconferencing. |
| Used for reporting and tracking purposes, the conference ID works to identify a specific conference call; the details (date, time, number of participants, total number of minutes etc.) and any conference recordings associated with it. |
| The MP3 file of your recorded conference call can be previewed and streamed directly from your Web Manager using a media player on your PC. |
| After recording your conference call, a text version can be created by an outside party. Although LiveOffice Teleconferencing does not bring this service in-house for clients, qualified transcriptions service providers can be recommended. |
| The act of getting 3 or more parties involved on a telephone call at the same time using a conference bridge to enable everyone connection on the same call. |
| Any conference call can be recorded when the feature is enabled by the conference host. The call is recorded and converted to an MP3 audio file which can then be replayed or downloaded to a local PC for later playback with most widely adopted media players. |
| To have your conference call continue with you (the host) you can enable conference calling continuation with a 3* from the telephone keypad. The conference call will then end as the last participant hangs up the telephone. |
| LiveOffice Teleconferencing provides for its clients a web-based call manager that will enable conference hosts to see and manage its attendees in real-time over the web. From the web manager, all conference calling features can be enabled. See conference calling features. |
| A meeting for consultation or discussion with 2 or more participants. |
| The telephone number used by participants and host to access the conference calling system. |
| The communication sent via email requesting someone to attend your conference call. |
| To end your conference call, simply hang up your telephone and the conference session will end. |
| Refers to a second or third party involved during a presentation style conference call to speak while the large portion of attendance is muted and listening only top material presented. |
| This is the alternative dial-in number for conference calling used by international callers outside the 50 United States and Canada to gain access into your conference call. Although you will incur the same per minute rate for this international calling, the caller using this international dial-in number will pay the long distance rates charged by their long-distance telephone provider. |
| A host can choose to lock and unlock his or her conference call as desired anytime. Select 2* from the telephone keypad to lock the conference and again to unlock the conference. |
| Person, or persons, who presides over an assembly, meeting or discussion. |
| A 4 digit code required for security purposes and allows for our reservationless conference calling service. The Moderator PIN ensures that only the host can originate the conference call and designates them as the one in control with access to all the conference calling features and controls. |
| Officially, MPEG Audio Layer 3. This term refers to an audio compression technology that compresses CD-quality sound by a factor of roughly 10, while retaining most of the original sound characteristics. MP3 files are typically played via media player software from your PC. |
| Refers to blocking the broadcast of audio during a conference call. A participant or host can "self-mute" themselves with a 4* from the telephone keypad. A host can also mute his or her entire participant group with a 1* from their telephone keypad. |
| Refers to the audio chime announcing a new participant as they join into your conference call. By default, this feature is enabled but can be turned off if desired with 9* from your telephone keypad. |
| Although our conference calling service has a 6 hour time limit by default, the moderator can extend the session when prompted 5 minutes before the 6 hour limit is reached. |
| Synonymous with host or moderator, the organizer is generally the one that schedules and hosts the conference call or web conference. |
| A person attending a web conference or conference call, typically not used when referring to the conference host. |
| Recording of a non-music audio broadcast (ex. news, sports, presentation, discussion etc.) in MP3 format for playback in a digital music player. |
| Refers to recording anything and everything to be played back in a digital player. |
| Denoted by the participants ability to listen only to a conference call or view only the web conference. This reflects the host's requirement to present necessary material typically to large groups as opposed to more collaborative sessions with more attendee interaction. See also question and answer mode. |
| This mode allows the conference call moderator to mute all attendees and control the conference call but allow participants to send the moderator a request to speak and ask a question from the telephone keypad using 2* once the moderator has promoted the call to a Q&A session. The moderator can then accept the "raised hand" with 91* from the telephone keypad. See also presentation mode. |
| No scheduling, reservations or advanced notice required. |
| A conference call that does not require advanced scheduling with the conference calling service provider. You can host a conference call 24 hours a day, 7 days a week as needed. |
| Refers to the playback of recorded attendee names resulting from the attendee name announce feature being enabled. Selecting 7* from the telephone keypad will trigger the roll call feature informing the host of each named attendee on the conference call. |
| Selecting 4* from the telephone keypad during LiveOffice Teleconferencing conference calls, an attendee can "self mute" their phone line and pause the broadcast of their audio. If a self muted attendee would like to enable their ability to talk again they can select 4* again. |
| To start your conference call, simply dial in to the toll-free conference number and enter your conference bridge number, then your Moderator PIN. |
| This is the default mode for conference calling whereby each participant has the ability to talk and listen during the conference call for up to 50 participants and is ideal for collaborative conference calls and the exchange of information as opposed to a larger session in hosted in presentation mode. |
| Synonymous with telephone conference and audio conference, see conference call. |
| Synonymous with teleconference and audio conference, see conference call. |
| A workshop or lecture delivered via telephone. Rather than just a one-way presentation over the phone, teleseminar implies a two-way interaction between the audience and the presenters. |
| Usually, unless both the caller and service provider are in the same local, a toll call is a long-distance telephone call in which the caller must pay a long-distance fee. This fee is determined by the caller's long-distance provider. |
| A meeting via the telephone in which 3 or more parties are connected by a conference bridge to enable everyone connection on the same call. Each participant including the moderator may incur fees depending on their long-distance telephone provider. See also, toll call, audio conferencing and teleconferencing. |
| A toll-free call is provided to the caller free of charge regardless of their geographic location. Toll-free service is typically identified by a telephone number area code of 800 or 888. |
| A meeting via the telephone in which 3 or more parties are connected by a conference bridge to enable everyone connection on the same call. Each participant within the 50 United States and Canada will be calling free of charge as the meeting host will be paying for the call. See also, toll-free call, audio conferencing and teleconferencing. |
Frequently Asked Questions